Privacy Policy
This Privacy Policy describes howย ย haflatbalanccheck.aeย collects, uses, and protects information when you use this website. It applies solely to this site and does not extend to any third-party websites linked to from this site.ย By using this website, you agree to the practices described here. If you do not agree, please stop using this website.
This website operates in compliance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL). Please read this policy alongside our Disclaimer and Terms and Conditions. All three documents together form the legal framework for using this site.
This Privacy Policy is governed by the laws of the United Arab Emirates.
UAE PDPL Compliance: This website operates in compliance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).
This document should be read together with ourย Disclaimerย andย Terms and Conditions.ย All three form the complete legal framework for this site.
Who Runs This Site
hafilatbalancecheck.com is an independently owned and operated website. It provides general information and practical guidance about Hafilat cards and public transport in Abu Dhabi.
It is not affiliated with, endorsed by, or connected to any government body or official transport authority, including the Department of Transport, the Integrated Transport Centre, Hafilat, or Darb.
Throughout this policy, references to "we," "us," or "our" refer to the independent operator of hafilatbalancecheck.com.
Information You Provide Directly
This website does not have user accounts, registration forms, or comment sections. Everything on the site can be read without creating an account or submitting any personal information.
The only time we receive personal information directly from you is when you choose to send us an email. When that happens, we receive your email address and whatever you include in your message. We use that information only to respond to your question or comment.
Your email address will not be added to any mailing list. It will not be shared with anyone. It will not be used for anything other than replying to you. We keep email correspondence only for as long as needed to address your enquiry, and delete it after that.
Information Collected Automatically
When you visit this website, certain technical information is collected automatically. This is standard practice across most websites and helps us understand how the site is being used so we can make it better.
The information collected automatically includes:
- IP address
- Browser type and version
- Pages visited on this site
- Date and time of visit
- Time spent on each page
- The website you visited before arriving here
None of this identifies you personally. It does not include your name, address, or any other detail that could point directly to you as an individual. We look at this data in aggregate, meaning we see patterns across many visitors rather than tracking any single person.
Cookies and Tracking
Cookies are small text files placed on your device when you visit a website. They are not harmful and cannot carry viruses or install anything on your computer or phone.
This website uses three types of cookies:
- Session cookies: These are temporary. They exist only while your browser is open and are deleted automatically when you close it. They help the site function smoothly during your visit.
- Analytics cookies: These are placed by Google Analytics. They help us understand which pages people visit, how long they stay, and how they found the site. This information is used to improve content and performance.
- Advertising cookies: This website displays advertisements through Google AdSense. Google uses cookies to serve ads that may be relevant to your interests based on your browsing activity. These cookies are managed by Google, not by this website directly.
You can control cookies through your browser settings. Most browsers let you block or delete cookies at any time. If you turn cookies off, this website will still work normally.
To opt out of personalized advertising served by Google, please visit Google’s Ad Settings or use the NAI opt-out tool.
Where required by applicable law, this website implements a consent management process for advertising cookies before they are placed on your device.
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Google Analytics
This website uses Google Analytics to understand how visitors interact with its content. Google Analytics collects the technical information described in Section 3 and processes it on Google’s servers. This gives us reports about traffic, popular content, and general usage patterns.
Google may transfer this data to servers outside the UAE. Google stores and processes it according to its own privacy practices, which you can read at policies.google.com/privacy.
If you would prefer that Google Analytics not collect data about your visits across any website, you can install the Google Analytics Opt-out Browser Add-on.
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Advertising
This website displays third-party advertisements through Google AdSense. Advertising revenue helps cover the costs of running this site.
Google AdSense uses cookies and similar technologies to show advertisements that may be relevant to your interests. This website does not control which specific ads appear, and the presence of an advertisement is not an endorsement of any product, service, or organisation being advertised.
For more information about how Google uses data in connection with advertising, please visit policies.google.com/technologies/ads.
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How We Use Information
Information collected through this website is used only for the following purposes:
- To keep the website running smoothly and securely
- To understand which guides are most useful to visitors
- To improve content based on how people actually use the site
- To respond to emails and questions sent to us
- To identify and fix technical problems
- To display relevant advertisements through Google AdSense
No personal information is sold, rented, or traded. We do not build personal profiles for marketing purposes.
Sharing Your Information
We do not sell, rent, or trade your personal information to any third party.
There are only three situations where information may be shared:
- Hosting and service providers: The companies that host this website and support its security may have access to technical data such as server logs and traffic patterns in the course of doing their jobs. They are contractually required to handle this data in accordance with UAE privacy law and may not use it for any other purpose.
- Google AdSense: Google AdSense operates as an independent third party and processes advertising data according to Google’s own privacy policy. This website does not directly share any personally identifiable information with Google AdSense.
- Legal requirements: If a court or competent government authority requires us to disclose information, we are legally obligated to comply.
That covers every situation in which your information could be shared.
Data Retention
๐ง Email Correspondence
Kept only until your inquiry has been fully addressed, after which it is deleted.
โ๏ธ Technical Data
Automatically collected data, such as server logs, is retained for a maximum of 30 days for security and performance monitoring purposes and permanently deleted after that.
Data Security
We take reasonable steps to protect information held on or passing through this website. All connections are secured using HTTPS encryption, which protects data transmitted between your browser and our server.
No internet transmission method is completely secure, and we cannot guarantee absolute security. What we can tell you is that we minimize the personal data we hold, which means there is very little to protect in the first place.
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Your Rights
Under UAE Federal Decree-Law No. 45 of 2021, you have the following rights over your personal data:
๐ Right of access
You can ask whether we hold any personal data about you and request a copy if we do.
โ๏ธ Right to correction
You can ask us to correct data that is inaccurate or incomplete.
๐๏ธ Right to deletion
You can ask us to delete your personal data, subject to any legal obligations we may have to retain it.
๐ฆ Right to restriction
You can ask us to limit how we process your data in certain circumstances.
To exercise any of these rights, please email us at info@haflatbalanccheck.ae. We will acknowledge your request within 2 business days and aim to resolve it within 5 business days. We may ask you to verify your identity before processing certain requests.
If you believe your privacy rights have been violated, you can file a complaint with the UAE Data Office, the competent supervisory authority for data protection in the UAE.
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Children’s Privacy
This website is not directed at individuals under the age of 18. We do not knowingly collect, process, or store personal information from minors.
If you believe a minor has submitted personal information through this website, please contact us immediately at info@haflatbalanccheck.ae and we will take appropriate action promptly.
Links to Other Websites
This website includes links to external websites, including the official Hafilat portal, app stores, and other useful resources. This Privacy Policy applies only to hafilatbalancecheck.com. Once you navigate to an external site, that site’s own privacy policy governs how your information is handled.
We are not responsible for the privacy practices of any third-party website.
Where Information Is Stored
This website is operated from the United Arab Emirates. Hosting is provided by a third-party provider whose servers may be located in the United Arab Emirates, the European Union, or the United States, depending on their infrastructure and content delivery network.
If you are visiting from outside the UAE, please be aware that your information may be transferred to and stored on servers outside your country of residence. By using this website, you consent to this transfer. All such transfers are conducted in accordance with UAE PDPL requirements.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, the revised version will appear on this page with a new effective date at the top. Where changes are material, a prominent notice will be posted on this website.
Continuing to use this website after an update means you accept the revised policy. We recommend checking this page periodically.
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Contact
For questions about this Privacy Policy, to exercise your data rights, or to raise a privacy concern, please get in touch:
Email:
info@haflatbalanccheck.ae
Response time: Within 5 business days. For urgent matters, please include the word “URGENT” in the subject line.
Related Legal Documents
Please read all three together โ they form the complete legal framework for this site.